Newport News Pediatrics of Children’s Hospital of the King’s Daughters: Quality care for children

Left to right: Isolda Frias-Nix, interpreter/scheduler; Amanda Brady, medical assistant; Brian Hock, practice manager; Lori Goodwin, MD, lead physician; Maria Chen, MD; Holly Jenkins, office supervisor; Kimberly Hundley, RN, lead nurse; and Paula Johnson, LPN, in front of a mural painted by a previous doctor’s son. (Photo by Cathy Welch)

Newport News Pediatrics of Children’s Hospital of the King’s Daughters (CHKD) opened a new facility in January, directly across the street from the main CHKD building in Oyster Point. “Our vision is to lead the region as the preferred provider of quality children’s health services,” says Brian Hock, practice manager. There are seven board-certified pediatricians on site and they are currently accepting new patients.

Lori Goodwin, MD, FAAP, says, “We place a strong emphasis on preventative care. We want our patients to get healthy and stay that way. We like to see newborns within 2 to 3 days of discharge from a hospital.” Frequency of well visits changes from every month to every few months until age three. Annual visits are then recommended.

“If a child is comfortable with us, we will see him/her up to age 21,” says Goodwin. “It is a pleasure for us to watch the child grow and establish a close relationship,” she adds. This regular checkup schedule helps to prevent illness, detect hidden problems and monitor development and growth.

Featured services also include school and sports checkups, separate waiting rooms for sick and well children, breastfeeding education and support and parenting classes. The electronic medical records system provides all caregivers with complete patient information. This comprehensive medical history allows a partnership with parents to ensure that both medical and non-medical needs are met.

Hock is proud that Newport News Pediatrics has been awarded national recognition as a Level 3 Patient-Centered Medical Home from the National Committee for Quality Assurance (NCQA). This is the highest level a practice can achieve. The award recognizes “the achievement for systematic use of patient-centered, coordinated care management processes.” Only one in six primary care physicians in America is affiliated with an NCQA-recognized practice, which puts the physicians of Newport News Pediatrics in an elite group. This recognition shows that this practice has the tools, systems and resources to provide patients with the right care at the right time.

Goodwin is excited about the “Reach Out and Read” program. Beginning at four months, every child patient is given a donated book to keep. “No one leaves without a book,” she says. “We also emphasize the importance of the parent reading to the child.”

“We are always learning and improving,” says Goodwin. “We adopt new procedures as needed and we evaluate new literature, staying current. We place a strong emphasis on prevention and total well being. We want to keep our patients out of the hospital or emergency room.”

The new facility is getting busy. “We see about 2,000 patients per month,” says Hock.

Hock has been with CHKD since July 2015. He is retired from the Navy, with 26 years of service. “I was a hospital corpsman on four different ships,” he says. “I was mostly deployed in the Mediterranean Sea—nothing dangerous,” he adds. “Italy was my favorite country.” Hock and his wife have been foster parents for years, helping 30 children. In his free time he enjoys fishing. “I am fortunate to have a lake just two blocks from my house,” he says.

Goodwin is from Staten Island, New York. She received her medical degree from Penn State College of Medicine. She came to CHKD in 2003 for her residency and has been there ever since. “I have been interested in medicine since I was young. I especially wanted to help children. I was always the ‘mother’s helper’ in my neighborhood. If medicine had not worked out, I was planning to be a teacher,” she says. “Actually, I still get to ‘teach’—children, parents and nurses,” she adds. Goodwin is married and has two children—twin boys. “That’s my hobby,’ she says. She enjoys recreational swimming. However, she has a coach and is always seeking to improve her technique.

Hock and Goodwin are proud of the beautiful building they work in and look forward to serving the children on the Virginia Peninsula.

TO THE POINT:
Newport News Pediatrics of Children’s Hospital of the King’s Daughters
Address: 11760 Rock Landing Dr., Newport News VA 23606
Phone: 757-668-6320
Contacts: Brian Hock, practice manager, 757-472-9922, Email:  brianhock@chkd.org
Lori Goodwin, MD, FAAP
Website:
www.CHKD.org/NewportNewsPediatrics

Nancy P. Sykes
About Nancy P. Sykes 20 Articles
Nancy P. Sykes has been a Peninsula resident most of her life and has never visited another place where she would rather live. Though she is at the “retirement age,” she is not interested in retiring. At this point in her life, she thinks that learning, being with friends and enjoying good health are the important things. She is now in the 18th year of writing for the Oyster Pointer and has met some fascinating people.

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