The road to success is always under construction. —Arnold Palmer
Perhaps one of the most exciting endeavors to undertake is a renovation. Although such an endeavor brings with it innumerable challenges, struggles and frustrations, most agree that the finished product makes it all worthwhile.
Whether remodeling a kitchen, bathroom or laundry room, it’s vital to get it right the first time, and companies like Stoneware Kitchen and Bath pride themselves on doing just that. Owner Brad Jones says, “The success story of Stoneware is every day when we’re finished doing work in someone’s kitchen or bathroom and for them to look really, really happy with what we did.”
Stoneware Kitchen and Bath, located in Oyster Point, provides its primary customers, contractors and homeowners alike, with new installations and/or routine maintenance to ensure the greatest product quality, whether it’s granite, quartz or marble. Regardless of whether the work is commercial—such as installing PF Chang’s bar, located in Newport News Tech Center—or doing work in a homeowner’s kitchen or bathroom, the quality of work is the same. “Sometimes people think there’s a relationship between the size of a job and the quality of work, but there really isn’t. We really only know one way and that’s the best way,” Jones says. “Whether it’s a $5 million home in Williamsburg or a $150,000 rancher in Newport News, you get the same quality.”
Stoneware serves the Virginia Peninsula, Smithfield and, sometimes, goes beyond the Virginia border into North Carolina, but it prefers to stay close to home, typically not venturing beyond 60 miles from the Hampton Roads area. Its specialty is renovation. Jones says, “We don’t move walls or do structural work, but if you want to remodel your kitchen or anything from cabinets to countertops to flooring, we work with all of that.”
When asked why someone should choose Stoneware Kitchen and Bath, Jones touts, “Because I know that with our experience, you’re going to be very happy when we’re done and everybody who sees your new kitchen or bathroom is going to tell you how beautiful a job it is.” Interestingly, Jones asserts that it is equally important that everyone who sees the renovation is as thrilled with the job as the customer. “The worst thing that can happen,” Jones says, “is if someone is showing off her new kitchen and that person asks, ‘Why does that look like that?’ You have to be able to not only please the customer, but to also please anybody who sees the work. Any kind of question that negatively reflects on us calls into question the quality of our work.”
The measure of a job well done, according to Jones, is in the details that may not seem all that significant. “The details have to be top priority. For example, neatness and precision of the caulking job is important. If you don’t do the caulking job right, you’ll get a call back,” says Jones.
With the promise of quality work and affordable prices, Stoneware Kitchen and Bath likely has a bright future in store. “There are other companies that do what we do,” says Jones, “but what makes us different is that we care about all of the little things, and it’s the little things that make a difference in the end result.”
And, for Jones, that attention to detail appears to be of paramount importance, both in and out of the office. He recently started a vegetable garden of corn, beans, squash and peppers and has restored his great grandfather’s antique tractor with the hope of putting a plow behind it. “I think the garden is just a reason for me to play with that tractor,” says Jones with a smile.
It’s the little things that make the road to success all the sweeter.
TO THE POINT:
Stoneware Kitchen and Bath
Address: 724 City Center Blvd., Ste. C, Newport News, VA 23606
Contact: Brad Jones, president/owner