It can be difficult to find a good spot to eat that accommodates everyone. One person likes a place to belt out some karaoke after dinner. Someone else is looking for good deals and reasonable prices. Manhattan’s NY Deli and Pub has an atmosphere that is so diverse it can accommodate each individual’s needs. With outstanding customer service and quality leadership, Manhattan’s welcomes customers to feel at home while enjoying daily food and drink specials around its full-sized bar or in its outdoor dining area.
Mary Hisel, owner of Manhattan’s, has been working hard to create the pub’s unique identity since she began operating the eating establishment in 1999. While it was never in Hisel’s plans to own her restaurant, when the career opportunity presented itself she took to it like a duck to water. After buying Manhattan’s from its previous owner, Hisel was destined to give the spot the love it deserved. Originally opened in 1987, Manhattan’s quickly became a Newport News staple, and Hisel has worked hard to extend the pub’s legacy. Coming from a corporate background, Hisel revamped and polished the local spot.
“Manhattan’s is unique in its ability to withstand competition as the area develops and more restaurants and bars open,” Hisel says about Manhattan’s remaining a hot spot for more than 30 years. “We have never wavered because our comfortable environment offers our customers a relaxing and valued environment.”
Among the unique ways that Manhattan’s stays fun and fresh is by providing live entertainment almost nightly. With its convenient location in City Center, the fun is never far away. In addition to DJs and karaoke, Manhattan’s offers catering for larger events. Its catering menu suggests all of the in-house favorites for area business events, family gatherings and celebrations.
“Often customers tell me how safe they feel here. Safety is extremely important to us, and it allows our customers to feel comfortable and enjoy their time here,” Hisel says.
While Manhattan’s consistently provides entertainment, food and fun to the community, the community supports Manhattan’s by attending special events there. Hisel has an 18-year-old son with autism, and while he was growing up, Hisel would partner with and host community events to raise awareness of autism. “Although those events don’t happen as much anymore, the community still views me as a resource for those with special needs,” Hisel says.
Hisel often employs differently abled candidates who may not be offered work in some venues. For Hisel, giving everyone an opportunity is important in developing the family atmosphere at Manhattan’s.
Hisel enjoys spending time with friends and family around Newport News. She always finds time to go to the gym. To relax, Hisel especially enjoys reading books by Nicholas Sparks. She loves to travel to tropical places and spent a memorable trip to Turks and Caicos during Christmas. She and her husband enjoy traveling to the Outer Banks on weekend getaways.